Store Policies

Payment

We accept payment via PayPal (which accepts all major credit cards).

Shipping

All items shipped in the U.S. are shipped USPS and include a confirmation number.

International orders are shipped by First Class Mail.  If you would like your items to be insured, please contact us for additional rates.

Shipping Notes

Stefonik is not responsible for lost packages due to incorrect address.

Refunds & Exchanges

Since most of our items are made per order, we do not accept returns or exchanges unless there is a manufacturing error.   If there is any issue with an item, we will work closely with you to resolve your concern.

Exchange Policy

If there is a problem with your order that is a result of our error, simply return the item and we will send you a new one.

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